We're Here to Help

Have questions about choosing a script, connecting your MT5 account, or managing your subscription? Send us a message — our team typically replies within 12–24 hours.

Get in Touch

Have questions about subscription plans, script setup, or partnership opportunities? Our team is here to help you with the right guidance and quick support.

Send us your query and we’ll get back with a detailed response. Most requests are answered within one business day.

Direct Email Support
Reach our support desk for technical & account help.
Setup & Subscription Help
Guidance connecting your MT5 account and activating a script.
Fast Response Time
Typical reply within 12–24 hours.
Secure communication • No spam • Expert support team

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Frequently Asked Questions

Quick answers to common questions about the platform, tools and trading workflow.

Yes. Activation is guided step by step, and you don't need to understand a script's underlying code to run it.
No prior experience is required to subscribe. You will need your own funded MT5 broker account, since that's where the script places trades.
Our scripts trade major forex pairs, crypto markets, and indices depending on the specific strategy. You can view the supported instruments for each script in your dashboard.
Bhionex never holds or has access to your trading funds — those stay in your own broker account. Your Bhionex login and subscription data are protected with 256-bit encryption and top-tier security standards.
Yes, you can view the historical backtested and live performance record of our scripts directly on the subscription plans page.
After subscribing, you connect your MT5 credentials securely on the profile page. Our system validates the details and syncs the script to start trading on your broker account.
Yes, you can cancel your subscription plan at any time from your account settings. Active script access will remain until the end of your billing cycle.
No. You pay a clear, fixed subscription fee for script access. We do not charge commissions, and we never take a share of your trading volume or profits.
Our Philosophy

A Note from the Bhionex Founders

"We built Bhionex to bring transparent, automated trading scripts directly to retail traders. We don't believe in publishing synthetic, unverifiable customer testimonials. Instead, we invite you to explore our subscription plans, review the documented performance history, and test the scripts yourself on your own broker account where you stay in full control of your capital."
— The Bhionex Founding Team

Ready to put a script to work?

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